Declaration on information obligation
If you contact us via the form on the website or by e-mail, your data will be stored for six months to process the request and in case of follow-up questions. We will not share this information without your consent.
We point out that for the purpose of easier shopping and subsequent contract processing by the web shop operator in the context of cookies, the IP data of the subscriber are stored, as well as the name, address and credit card number of the buyer.
In addition, the following data is also stored by us for the purpose of the contract: name, address, zip code, city, country, telephone and e-mail address. The data provided by you are required to fulfill the contract or to carry out pre-contractual measures. Without this data we can not conclude the contract with you. A transfer of data to third parties does not take place, with the exception of the transfer of the credit card data to the processing bank / payment service provider for the purpose of debiting the purchase price, to the transport company / shipping company commissioned by us to deliver the goods and to our tax advisor to fulfill our tax obligations.
After termination of the shopping process, the data stored with us will be deleted. In the case of a contract, all data from the contractual relationship are stored until the expiry of the tax retention period (7 years).
The data name, address, purchased goods and date of purchase are also stored until the end of product liability (10 years). Data processing takes place on the basis of the statutory provisions of § 96 (3) TKG and Art. 6 para. 1 lit a (consent) and / or lit b (necessary for fulfillment of the contract) of the GDPR.
Our website uses so-called cookies. These are small text files that are stored on your device using the browser. They do no harm.
If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you allow this only in individual cases.
Disabling cookies may limit the functionality of our website.
Our website uses functions of the web analytics service Google Analytics. For this purpose, cookies are used that allow an analysis of the use of the website by your users. The information generated thereby is transmitted to the server of the provider and stored there.
You can prevent this by setting up your browser so that no cookies are stored.
We have concluded a corresponding contract data processing contract with the provider.
Your IP address is detected but pseudonymized immediately (e.g., by deleting the last 8 bits). As a result, only a rough localization is possible.
The relationship with the web analytics provider is based on standard contractual clauses / a decision of adequacy of the European Commission (in the case of the USA: “Privacy Shield”).
The data processing takes place on the basis of the legal regulations of the § 96 Abs 3 TKG as well as the art 6 Abs 1 a) (consent) and / or f (legitimate interest) of the DSGVO.
Our concern in the sense of the DSGVO (justified interest) is the improvement of our offer and our web appearance. Since the privacy of our users is important to us, the user data is pseudonymized.
The user data is kept for a period of 2 years.
In the area of card payment (direct debit / girocard / credit cards) we work together with Concardis GmbH (Concardis), Helfmann Park 7, D-65760 Eschborn, represented by its managing directors Mark Freese, Jens Mahlke and Luca Zanotti.
In this context, in addition to the purchase amount and date, card data is also transmitted to the above-mentioned company. All payment data and data on any chargebacks that may occur are only stored as long as they are needed for the processing of payments (including the processing of possible chargebacks and collection of receivables) and for the fight against abuse. As a rule, the data will be deleted no later than 13 months after it has been collected.
In addition, further storage may take place if and as long as this is necessary to comply with a statutory retention period or to prosecute a specific case of abuse. The legal basis for data processing is Art. 6 para. 1 f) General Data Protection Regulation.
You may request information and, if necessary, rectification or deletion, as well as the limitation of the processing of your data and / or possibly object to the processing of your data. If you have any questions about data processing by Concardis or to assert your rights, you can contact the Data Protection Officer, who can be reached at the address given or by email at Datenschutzbeauftragter@concardis.com.
Furthermore, you have the right to complain to a supervisory authority (in Germany at the State Data Protection Commissioner). Please note that the provision of payment data is neither legally nor contractually required. If you do not want to provide your payment details, you can use a different payment method (for example, cash).
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In principle, you have the rights to information, correction, deletion, restriction, data portability, revocation and opposition. If you believe that the processing of your data violates data protection law or if your data protection claims have otherwise been violated in a way, you can complain to the supervisory authority. In Austria, this is the data protection authority.